SHIPPING POLICY
According to the Bosch Home Appliances South Africa Terms & Conditions:
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Standard delivery is scheduled to be completed no later than 10 business days from the date Bosch confirms your order. This applies to products ordered on the Bosch SA online store and delivered to South African addresses. Bosch Home
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Delivery charges are calculated at checkout based on your delivery address and the logistics partner used. Bosch Home
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Orders must be delivered to a physical address within South Africa (not a PO Box). Bosch Home
Important: The official Terms & Conditions do not guarantee 2–5 working days for delivery, even though such time frames are sometimes mentioned by retailers for in-stock items. The official policy states delivery will be within 10 business days after order confirmation. Bosch Home
Retailer Shipping Estimates vs Official Bosch Online Terms
While Bosch’s own online store default delivery estimate is up to 10 business days, many third-party retailers or resellers in South Africa may offer faster delivery estimates such as 3–7 working days or 2–5 working days for in-stock items, with logistics partners like The Courier Guy or Internet Express. These retailer estimates are not part of Bosch’s official online terms but reflect individual seller commitments. Metro Lifestyle
Example (retailer perspective):
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Some stores list delivery of appliances within 3–7 working days once in stock. Metro Lifestyle
What “Working Days” Means
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Working days generally refer to Monday through Friday, excluding weekends and public holidays.
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Bosch’s wording of “10 business days” corresponds to a similar definition.
Expectations for Large Appliances
For large items (e.g., refrigerators, washing machines, ovens):
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Delivery may involve scheduling with the logistics partner.
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You may be contacted to confirm access and timing.
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If delivery fails because no one is present or access isn’t prepared, additional handling fees may apply. Bosch Home
Why You Might Hear “2–5 Working Days”
The “2–5 working days” timeframe is often used by retailers (not directly from Bosch’s Terms & Conditions) for stock that is ready to ship immediately and can be delivered quickly via courier. These estimates depend on:
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Stock availability
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Courier schedules
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Your location
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Seller logistics policies
These are retailer-level delivery promises, not the official Bosch SA online store delivery terms. Metro Lifestyle
Summary
| Delivery Source | Typical Delivery Estimate | Notes |
|---|---|---|
| Bosch SA Online Store (Official Terms) | Up to 10 business days | Official delivery timeline defined in Terms & Conditions. Bosch Home |
| Third-Party Retailers (e.g., stores) | Often 2–7 working days | Retailer promise varies by seller and stock availability. Metro Lifestyle |
If you are ordering from the Bosch SA online store, you should plan for a delivery window of up to 10 business daysunless the store communication states a specific shorter timeline. If the delivery promise of 2–5 working days was given by a retailer, that timeframe is their commitment, not Bosch’s official terms.