Standard Warranty Structure

Bosch (operated by BSH Home Appliances Pty Ltd) offers warranty protection on appliances you purchase in South Africa. The warranty covers manufacturing defects in materials and workmanship, subject to terms, registration, and proof of purchase. Bosch Home

General warranty coverage includes:

• Parts: Defective components replaced under warranty.

• Labour: Costs for repair labour are covered during the full warranty period (subject to the terms below). Bosch Home

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2. Warranty Periods by Appliance Type (SA)

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3. Optional Extended Warranty Benefits (Selective Long-Term Coverage)

In addition to standard warranty terms, Bosch SA provides extended long-term limited warranties on select components of qualifying appliances when you register them (often via MyBosch or official registration portals):

• Refrigerators with inverter compressors — 10-year warranty on compressor only (labour/other parts chargeable). Bosch Home

• Selected washing machines (motor only) — 10-year motor warranty (labour/other parts payable). Bosch Home

• Selected vacuum cleaners and food preparation appliances — 10-year motor warranty (labour/other parts payable). Bosch Home

These extended warranties require online registration within a specified period after purchase (commonly within eight weeks). Bosch Home

Important: Extended component-specific warranties do not replace the base warranty — they cover only the listed component (e.g., motor, compressor) and may require extra conditions. Bosch Home

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4. What Is Covered Versus Not Covered

Warranty Covers

• Defects in materials or workmanship that occur under normal domestic use.

• Replacement or repair of defective parts as per the warranty schedule. Bosch Home

Warranty Does Not Cover

• Damage due to misuse, abuse, neglect, incorrect installation, or lack of maintenance. Bosch Home

• Breakdown caused by unauthorized repairs or modifications. Bosch Home

• Consumables, accessories, or parts damaged by wear and tear or external causes. Bosch Home

• Normal wear and tear or cosmetic issues that do not affect function. Bosch Home

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5. How to Claim Warranty Service (SA)

Proof and Registration

• You must present proof of purchase (invoice/receipt) and the product’s serial/model number for any warranty claim. Bosch Home

• Registering your appliance through Bosch’s official portal (e.g., MyBosch) after purchase is strongly recommended to activate extended benefits and simplify claim processing. Bosch Home

What to Do if Your Appliance Fails

1. Contact Bosch Customer Service (SA):

   • Phone: 0860 026 724. Bosch Home

2. Provide the model number (E-Nr/FD code), proof of purchase, and a description of the issue. Bosch Home

3. Bosch may arrange a service visit through its authorized network for inspection and repair. Bosch Home

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6. Warranty Limitations and Conditions

• Warranty is provided only to the original purchaser of the appliance; it is non-transferable. Bosch Home

• Bosch may inspect the appliance before authorizing repair or replacement. Bosch Home

• After standard warranty periods expire, repair costs — including labour and parts — may be charged. Bosch Home

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7. Practical Tips

• Always register your appliance soon after purchase to ensure extended warranties are activated. Bosch Home

• Keep your invoice and warranty card safe as these are required for all claims. Bosch Home

• Warranty service is usually conducted at your home for large appliances; small appliances often require a carry-in to a service centre. Bosch Home